Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (573)888-2255, or 1-800-579-2256.
- What are the Hospital hours?
Our hospital is open from 8:30am to noon and 1:30pm until 5:00 on Monday, Wednesday and Friday. On Tuesday, we are schedule appointments until 7:00 PM. On Thursdays and Saturdays we are open from 8:30am until noon. The clinic is closed on Sunday.
- Do I need to have an appointment?
Yes, patients are seen by appointment. Emergencies are seen as soon as possible. If you arrive without an appointment, we will see you as soon as we can work you in, but the appointment will minimize the time you spend waiting.
- What forms of payment do you accept?
Cash, Check, Visa, Mastercard, Discover, American Express and Care Credit.
- Can I make payments?
Payment is required at the time of service. Care Credit is a special payment plan option. You can make an application at our hospital and they will let us know almost immediately if you have been approved.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done as early as 4 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen and electrocardiogram are recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery, using only a few drops of blood. It tests your pet's organ functions to identify any unusal risk in anesthesia. The pre-anesthetic electrocardiogram is transmitted by telephone to a specialist who uses our information and the ECG to evaluate the safety of the planned procedure and anesthetics.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10 to 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent urine spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats. Space is limited, so please be sure to reserve as much in advance as possible. Holiday weekends fill up very early.
- What are your kennels like?
Our dog kennels are all indoors. The dogs are walked at least two times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.