Category Archives: Communication

The Story of Jude, KHD’s Famous Gunshot-wound Case

This is one of those crazy things.  We’ve seen lots of dogs with severe wounds that needed help, lots of nasty messes.  Officer Petix has posted pictures of a lot of damaged animals.  What is it that makes a particular case “speak” to people?  Why does this guy generate 300,000 shares and an outpouring of […]

What to name the cat?

 In a way this is more about the subject of names in general, but I’ll get to cat names eventually.  If you can’t wait, just scroll down to the last paragraph with the picture of the yellow cat. In some primitive societies (and some ancient societies, and some societies in literature of the fantastic), it […]

Communication is more than just words.

I was at a veterinary convention and heard a report from our state licensing board.  They told us that the vast majority of complaints they receive don’t involve actual bad medical care.  The complaints almost always arise from poor communication.  Sometimes the veterinarian failed to give the client a realistic expectation of what could be […]

Following Directions

"Now why is there two sets of directions on this bottle?”  What do you mean? “It says on this label, give one pill twice daily, every 12 hours.  Now, which is it?”  That is a true story.  I knew that we had experienced some communication difficulties with this client while he was still in the […]

Internet Sources for Veterinary Advice

People are searching the internet for information on how to care for their pets.  Some veterinarians hate this.  Not me.  It would be pretty hypocritical for me to rant about "Dr. Internet" when I sort of am "Dr. Internet".  The thing is, I try to confine my advice to subjects that I personally know well.  […]

Consulting a Specialist

My tag-line that follows my signature on Veterinary Information Network is “I’m lost, but I’m making good time.” When I am putting a puzzling case up for consultation, I have already done one of two things.  One is, I’ve done everything I know how to do, and I’m still stumped.  The second is, I’ve reached […]

Veterinary Medicine at the Career Fair

In a nearby small town, the counselor organizes a “career fair” every two years.  She doesn’t call on the same professions each time, as she presents the program to the entire body of middle school and high school students.  No point hearing about the same career twice, especially if you didn’t want to hear it […]